Utility Office

Click here to view a video on how to use online bill pay options. Please note that the drive up window hours are 8 am to 5 pm. 

 The Anderson City Utilities Office is committed to serving our 37,000 customers to the best of our ability and to serve as a liaison between our customers and our municipal utility providers.

The department helps customers with the following services:
  • Scheduling new service connections for electricity, water, sewer, and stormwater
  • Disconnecting service
  • Payment of utility bills
  • Resolving problems with your bill
  • Establishing budget accounts
NOW AVAILABLE:  New Phone Call Center.  Anything you can do in person, you can NOW do over the phone as long as the proper paperwork can be provided by email or fax.  New service, transfer service, disconnect service, payment arrangements, etc., call (765) 648-6187

Current hours are Monday - Friday 8 am to 5 pm.  

Landlords may contact the Utility Office by submitting an email to landlords@cityofanderson.com.

Paperless Billing


Forms and Applications